Privacy Policy

• Account information: Name, email address, and professional details you provide when creating or updating your profile.
• Usage data: Information about how you use the platform, including features accessed and actions taken.
• Device information: A unique device identifier used to manage your session and deliver push notifications.
• Push notification tokens: Collected via Firebase to deliver audition updates and reminders to your device.
• AI assistant conversations: If you are agency staff and use our AI assistant features, the questions you type or speak and the answers you receive are stored as your conversation history.

• Provide and maintain the Miratalent service.
• Manage your auditions, submissions, and professional profile.
• Send you push notifications about audition updates and important account activity.
• Authenticate your identity securely, including via biometric authentication (Face ID / Touch ID) where you choose to enable it.
• Improve the platform and develop new features.
• Respond to your support requests.
• Answer questions you ask our AI assistant features, if you are agency staff.

If you choose to enable Face ID or Touch ID, biometric authentication is handled entirely by your device's operating system (iOS). Miratalent does not collect, store, or transmit your biometric data. We only receive a confirmation of whether authentication succeeded or failed.

Your authentication tokens are stored in your device's secure encrypted storage (iOS Keychain). All communication between the app and our servers is encrypted using HTTPS/TLS. We implement industry-standard security measures to protect your data against unauthorised access, alteration, or disclosure.

• Firebase (Google): Used for push notifications and crash reporting.
• Apple Push Notification Service (APNs): Used to deliver notifications to iOS devices.
• Anthropic PBC (Claude API): AI model provider that generates answers for our AI assistant features. See section 6.
• Google LLC (Google Cloud Text-to-Speech): Turns AI assistant replies into spoken audio when you use voice features. See section 6.
• Apple Inc. and Google LLC (speech recognition): Your device's built-in speech recognition turns your speech into text when you use voice features or dictation. See section 6.

Miratalent offers AI assistant and voice features to agency staff (agents, agency admins and Miratalent administrators). They are not available to talents. Before you use these features for the first time, we ask for your permission in the app. They only run when you ask something, and the data below is shared only to answer your request.

• AI answers (Anthropic): Your question, whether typed or spoken, and the agency data needed to answer it are sent from Miratalent's servers to Anthropic PBC (Claude API), which generates the answer.
• Conversation history: Miratalent stores your AI assistant conversations so you can return to them. You can delete your conversations in the app at any time.
• Spoken replies (Google Cloud): When you choose to hear replies spoken aloud, the text of the reply is sent to Google Cloud Text-to-Speech (Google LLC) to produce audio. The audio is played to you and is not stored by the app.
• Voice input & dictation (Apple / Google): When you speak instead of typing, your speech is turned into text by your device's own speech recognition: Apple Speech on iPhone, or the Google or system speech recognizer on Android. Depending on your device settings, this audio may be processed on Apple's or Google's servers under their own privacy policies.
• International transfers: Anthropic and Google may process this data in the United States. Where data leaves the UK or the European Economic Area, these providers are bound by appropriate safeguards such as standard contractual clauses.
• You can choose not to use AI or voice features, and the rest of Miratalent works as normal.

We retain your personal data for as long as your account is active or as needed to provide you with the service. You may request deletion of your account and associated data at any time by contacting us at privacy@miratalent.net.

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at privacy@miratalent.net.

Miratalent is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the date at the top of this page. Your continued use of the platform after any changes constitutes your acceptance of the updated policy.